Earlier today I decided to move this blog from WordPress to my own blog posting solution written in Python. I’m doing this as a side project to help increase my knowledge of web programming. Day to day I might mess around with HTML, PHP, a little CSS but rarely do I get to do anything that pushes me technically.
My job is mostly a strange combination of marketing and tech support. I’m a certified consultant for a CRM called Infusionsoft, which if you’re technically savvy and know a little bit about marketing and business, is remarkably easy to learn. The problem is that most business owners are either too busy to learn it, or don’t have the background to get it. So I spend my days developing and designing ways to make their businesses more money with technology. Now this may sound challenging and exciting but when you’re working with the same types of business owners(attorneys) and the same technology you begin to work almost entirely off of checklists. This is great for the clients, as they know that I’m not going to gloss over some easily forgettable detail of their systems, but horrible from an engagement perspective.
When I’m done putting together these massive build outs involving tracking lines so the client knows which advertisements work, hundreds of E-mails, Web forms, and site integrations the real fun begins. I sit down and train the client’s and their staff on how to use the system, then handle their support and change requests for the next 12 months.
In between support requests and new client build outs I spend my time implementing the same strategies we advise our clients to do on our business. This means putting together web marketing campaigns, reaching out to potential partners(Work with attorneys/are an attorney? Contact me, it’ll be worth your time) and generally trying to improve our bottom line. When I have a busy month I’ll rarely get to this stuff, other times it can be my sole focus.
Because of everything above, I’ve reached a point where knowledge accumulation about what needs to be done next isn’t the problem. I’ve got backlogs of work to do and enough to keep me busy for months even if all of our clients disappeared. It’s nice knowing that I always have rewarding work to do, but I’m dying for a challenge that doesn’t involve holding back my tongue when I’m caught between an angry client and an overworked tech support representative.
Before this blog my side projects traditionally had a monetary goal. This was my first real one that didn’t, and as much as I enjoy writing here I think getting closer to the wire and building a platform for it to run on is going to be even more fun and a great learning experience.